CloudBank is a cloud access entity founded to allow the computer science research and education communities to harness the profound computational potential of public cloud platforms. It does so by delivering a set of managed services designed to alleviate common points of friction associated with cloud adoption, serving as an integrated service provider to the research and education community. These services include front line help desk support, cloud solution consulting, training, account management, automated billing, and cost monitoring support. It functions using a multi-cloud pay-by-use billing model, and aims to serve the spectrum of cloud users from novice to advanced.